Support

If you’re stuck, start with the quick checks. If that doesn’t fix it, email support and include the details listed below.

Quick checks

Most issues are solved with one of these:

Update to the latest version of the app.
Force close the app and reopen it.
Restart your device.
If ads/purchases seem “stuck”, wait a few minutes and try again (store sync can be delayed).

Tip: If it’s a crash, tell us what screen you were on and what you tapped just before it happened.

Contact support

Email: aerolinedigital@gmail.com

Email support Back to site

Please include:
• App name (Cloud Hopper / EFB Logbook)
• iOS/Android + version
• Device model
• What happened + steps to reproduce (if possible)
• Screenshot/video (optional but helpful)

Links

Project list → EFB Logbook site → Privacy policy →