Help
Support
Quick checks first. If you still need help, email support with your device model, OS version, and what you were doing when it happened.
Quick checks
- Update to the latest version from the App Store / Google Play.
- Force close the app and reopen it.
- Restart the device (clears stuck audio/graphics states).
- If purchases don’t apply: restore purchases (if available) or wait a few minutes for store sync.
Purchases & ads
Stores can take a few minutes to sync entitlements. If you bought “Remove Ads” or similar, try restoring purchases and reopen the app.
Tip: Include whether you’re on iOS or Android and your country.